Obsolete firmware poses security risks

Are you still hanging on to your old work computers since they “still work fine”? While they may still help you get the job done, their outdated firmware can make you vulnerable to security risks that can lead to major problems. What is firmware? Firmware is a basic type of software that is embedded into […]

A closer look at fileless malware

To avoid detection by anti-malware programs, cybercriminals are increasingly abusing legitimate software tools and programs installed on computers to initiate attacks. They use fileless malware to infiltrate trusted applications and issue executables that blend in with normal network traffic, IT processes, and system administration tasks while leaving fewer footprints. Ultimately, your business could be at […]

Keep your mobile devices safe with these tips

Mobile devices are generally less secure than laptop and desktop computers. While there are available anti-malware applications for smartphones and tablets, they aren’t as comprehensive as those for laptops and desktops. Additionally, some mobile devices aren’t compatible with certain security applications or measures implemented by businesses. That’s why it’s even more important to keep track […]

Top reasons to record your business calls

Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation and boost customer satisfaction. #1. Improve customer service One of the most important reasons why businesses […]